Pumpkin Patch is currently in receivership.
The Receivers advise that they are unable to provide item exchanges, returns, refunds or credits except to the extent required by the Australian Consumer Law (ACL). If consumers are entitled to a refund under the ACL in respect of a faulty product:
• For faulty products purchased on or before 26 October 2016, consumers' claiming refunds will be unsecured creditors of the company and should lodge a claim with the voluntary administrator by contacting email@example.com
• For faulty products purchased after 26 October 2016, consumers can claim their refund in-store or by contacting the Pumpkin Patch customer service team on firstname.lastname@example.org
Gift vouchers will be honoured on a ‘dollar-for-dollar’ basis. For example, a $40 purchase can be paid for with a $20 gift voucher and $20 cash; a $100 purchase with a $50 gift voucher and $50 cash etc.
The Receivers shall have no personal liability under or in respect of any sale transaction including any gift voucher, and in particular, to the maximum extent permitted by law, any personal liability of the Receivers in respect of any guarantee, warranty or undertaking relating to any goods sold is excluded.
New lay-by transactions are no longer offered by this store. If you have an existing lay-by transaction, you can complete it by paying out the balance.
Gift Exchange Receipts are no longer available in this store.
In proceeding to complete any sale transaction, the Customer by doing so agrees that the sale transaction and the supply of any goods in relation to it is subject to these terms.